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Department of Homeland Security

Entity:

ILM provides critical digital mailroom and document processing services for several DHS agencies. Every day tens of thousands of documents are processed that require extreme accuracy and meeting mission critical deadlines.


ILM Solution

Using our high speed laser printing capability, ILM generates tens of thousands of letters on a daily basis for distribution throughout the U.S. Much of this is information requires applicants to respond and return supporting documentation for further adjudication. ILM in turns provides digital mailroom services for inbound documents that require document scanning and indexing.

Results

Applicants for multiple critical programs receive approval or denials in an expedited manner and conforming to the strict security and confidentiality requirements.