To modernize all of their student records into a usable digital format, Old Dominion University (ODU) was faced with a backlog of 2.5 million documents that dated from 1932 to 1985. Taking up valuable office space in the Registrar’s office, the ability to respond for requests for transcripts, financial and aid files, was a laborious process and would take several weeks. ODU knew that their current digitized student files was the answer offering instantaneous access. Due to the sensitive nature of the documents, using students or internal staff was not viable. While ODU transitioned to a new ERP, the digitized files would have to be securely hosted for complete electronic content management. Finding a qualified document scanning partner with proven capabilities to protect sensitive information and had the proven experience were the two primary drivers.
Founded in 1930 by the College of William and Mary, ODU became an independent university in 1962. With approximately 25,000 students each year and over 170,000 alumni, ODU is a major research and development university located in Norfolk, VA.
Each file was carefully removed, indexed and packed in heavy duty boxes. Each box labeled for transport to ILM’s secure facility. Once the files were removed, ODU began renovating the space. The files were carefully scanned using 
