Digital Mailroom Outsource Services: Streamline your mail

Digital mailroom outsource services from ILM Corp transform paper mail processing into usable data that can be easily tracked and distributed.

Organizations are frustrated with hiring, training, and managing a revolving door of staff assigned to handle these tedious, time-intensive tasks. Mailroom outsourcing solves these paper and staffing headaches.

What is Mailroom Outsourcing?

Every organization deals with receiving physical mail and distributing it to the right person. This information is best handled digitally.  Companies realize the virtues of outsourcing their inbound mail processing when:

  • They have remote or hybrid staff
  • Struggle to reliably and consistently collect and distribute mail
  • Hassle to properly staff and manage their internal mail room
  • Miss crucial deadlines 
  • Keeping up with technology and security

This is where digital mailroom outsourcing comes into play.  Outsourcing all or parts of incoming mail scanning and outbound printing and mailing to a professional partner, the headaches of staffing, security, and advanced technology melt away.  We custom design a solution that fits your exacting requirements of receiving, scanning, and securely distributing your digital mail.

Digital Mailroom Outsourcing Services

Faster response to your incoming documents

Quicker deposit times for your incoming payments

Eliminate staffing issues

Powerful Features

Dedicated Project Manager

You will work with an experienced Project Manager that is knowledgeable about all aspects of your project to handle all the details.

Actual Business Street Address

A professional business address able to receive government and bank mail and FedEx or UPS.

Enhances your organization’s image and avoid the retail strip mall.

Full control and access of your mail with:

  • Advanced Notifications
  • Automated Custom Routing
  • Powerful fielded or full text search
  • Flexible Sharing Capabilities
  • Escalation Warnings
All Mail is Scanned

All mail is automatically scanned to a Searchable PDF then uploaded to your portal.  

Mail Forwarding

Original mail is easily forwarded.

Electronic Check Depositing*

Electronic check depositing directly to your bank with Remote Check Deposit or Image Cash Letter and capturing all check details

Do you struggle with:

  • A remote or hybrid office and managing paper intensive tasks?
  • Ability to consistently staff the positions to handle non-core positions dealing with digitizing and distributing mail or depositing checks?
  • Quickly digitizing your mail in a consistent and reliable fashion so you can securely share with your staff?
  • Printing and mailing documents?
  • Being overwhelmed with the peaks and valleys and volume  and straining to keep pace?

Valued Clients

Digital Mailroom Outsource Services

Inbound Mail Processing

Each business day, we collect, prepare, digitize and deliver your inbound mail as a PDF file that you can take action and share.

  • SOC 1 Type 2 and HIPAA compliant
  • Automated workflows
  • Stringent auditing requirements
  • Records retention

Lockbox / Check Depositing

Perform Image Cash Letter (ICL) or Remote Deposit Capture (RDC) of your incoming payments or donations directly to your bank. Capture check and reply remittance information.

  • Provide PO or Caller Box
  • Experts at Exception handling

Printing & Mailing Services

Printing and mailing of your business documents, statements, invoices, notifications, etc.

CASS certified presort mailings of custom black & white or colored laser printed letters inserted into windowed standard or oversized envelopes.

We get it – Trust and Experience Matters

How it Works

Design Your Custom Workflow

Each client has a unique set of challenges to be solved. We have a lot of experience, tools and resources to solve them. From keeping your own address or our receipt options, to automated workflows, we create a custom solution that fits your exact requirements.

Onboarding and Implementation

Understanding how you do business then matching our services to suit. We will test and validate all the processes to ensure a smooth transition from your current process.

Deliver Usable Data

Collecting and digitizing mail, depositing your incoming payments, printing and mailing your statements or paying your vendors. Each step of the way, you are kept in the loop working with your dedicated Project Manager who dutifully logs all transactions.

Our Process

When choosing a service partner for mailroom services, ILM makes it easy to understand the benefits of mailroom outsourcing. We handle all of the nitty gritty of PO Boxes, preparing, sorting, digitizing your incoming mail or faxes. Outbound mailings such as invoices, notices and statements is also simple and straightforward using powerful automated workflows. Lastly, let us handle your bulk outbound payments to vendors or customers.

Additional Resources

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