Since 1982, Green America has been a driving force for environmental sustainability, social justice, and economic fairness. Based in Washington, DC, this nonprofit empowers individuals and businesses through impactful initiatives focusing on clean energy, ethical consumerism, and corporate responsibility.
As with any successful nonprofit, Green America relies on efficient donor contribution management to fund its mission. However, their back-office operations faced significant hurdles when processing large volumes of donor payments, including:
- Collecting and digitizing donor forms.
- Speeding up check deposits to improve cash flow.
- Reconciling checks, credit card payments, and donor reply coupons.
- Capturing accurate donor data for future engagement.
These challenges created bottlenecks that threatened to slow their impact and divert focus from their critical mission.
“We’ve been with ILM for many years now, and their service is consistent and reliable. I appreciate how they have worked with us in the past solving problems that were not caused by them (USPS) and are always willing to go the extra mile when we need it”
Member Services, Operations and Database Director
Green America
