Healthcare mailroom and scanning outsourcing to maximize revenues cycles and patient care while eliminating staffing headaches.
Outsourcing labor intensive mailroom and scanning tasks in the healthcare industry results in faster revenue cycles and lower administrative costs. All of which leads to better patient outcomes.
Mailroom outsourcing rapidly increases your revenue cycles along with efficient document scanning and capture services
Instant access to your patient and medical files including lab records, films, x-rays and medications
Confidently store and update medical records and patient information in a secure, HIPAA compliant system
Do you struggle with:
- Staffing and keeping well trained and experienced employees to manage all of the paperwork associated with medical and health care records?
- Getting reimbursed and paid in a timely manner from Medicare and other health insurance providers?
- Collecting and digitizing all the various incoming patient records from insurance, lab reports, x-rays, scans and medical claims?
Documents we Process
- Administrative Data
- Billing and Payment Records
- Clinical Research Data
- CMS 1450, CMS 1500,
- Customer Satisfaction Surveys
- Health Surveys and Clinical Trials Data
- Insurance Documents
- Lab Records
- Legal Documents
- Medical Device Information
- Medicare and Medicaid Information
- Medicare Claims Files
- Patient Information
- Personal Health Records
- Physical Examination Records
- Release of Information Requests
Valued Clients
Healthcare Mailroom and Scanning Outsourcing
Electronic Information with Mailroom Outsourcing
Incoming medical files, invoices and claims are expeditiously prepped, scanned and uploaded to your electronic medical records (EMR) or Health Information System (HIS), so the data is waiting for you when and where ever you need it.
Extracting metadata from claim and billing invoice documents in one business day or less.
Right Sized Staffing
We handle the hassle of recruiting, hiring, training and managing highly skilled staff to be able to manage your every demanding workload. Because we service many clients, we cross-train our employees to manage your peaks and valleys in volume.
Printing and Mailing
Faster payments and reimbursements outsourcing are the result of faster generation and mailing properly formatted CMS-1500 forms. We merge, print and mail your forms faster and more efficiently than your stretched thin employees could.
From start to finish ILM has been impressive. Your staff is knowledgeable, friendly, accessible, attentive and professional. Your customer service is superb and the quality of work is excellent. We cannot thank you enough.
Awesome organization that was able to meet our needs and exceed our expectations.
We turned over a huge data entry/organization project to ILM not knowing quite what to expect. ILM did not disappoint. The project was completed in a timely fashion and we could not have worked with a more courteous and capable staff. We highly recommend ILM for any of your data conversion and organization projects!
(We’ve) worked with ILM for several years when needing projects keyed. From start to finish, ILM has been very impressive with the way they turn jobs around.
From the first phone call to the final conversation, the customer service was excellent! These professionals are friendly, knowledgeable, and timely. The camaraderie amongst the employees is commendable, and the positivity comes through in their work. We were really impressed with the entire experience, especially due to working with sensitive material. Well done, ILM!
Great customer service! Our experience with ILM has been wonderful! Anything we ever needed has been handled to our satisfaction.
Their accuracy, timeliness, and price cannot be beat. If there is a concern, ILM addresses it immediately and is very easy to work with.
Excellent service from a valued partner. ILM does “their thing” methodically, professionally, and behind the scenes so we can do “our thing.” One of my favorite vendors, you all are great!
ILM is a great organization. After the first phone call, they are off and running. The timeliness and quality of the product is exceptional. I have them on speed dial.
How it Works
Collection
ILM receives your mail, faxes, uploads or emails and converts them into a consistent PDF format.
Digitization & Data Capture
Mail documents are opened, scanned and indexed to your specifications. Advanced AI and OCR to extract and validate metadata from medical claims, billing invoices.
Deliver Usable Data
After quality control, digital files can be delivered for upload via encrypted SFTP or an automated workflow initiated so you can take action.
Our Process
We simplify the process of digitizing your documents and automating your workflow so you can make decisions and take action. In as little as a few weeks, we will understand your project, begin collecting and processing your documents. All of this set up in a customized process for your project to manage exception processing while ensuring the highest quality. Freeing you up to focus on your mission, applicants and claims.