Digitization turbo charges value for your Members & Donors
Your members and donors expect the organization’s leadership to be progressive, fast and cost conscious. Employing digitization throughout your association or charity will increase member satisfaction, fluid communication and insights. All the while driving down transactional and overhead costs.
Faster response time and donation deposit times
Lower your carbon footprint by reducing paper and physical space
Instantly share your information with lots of people in different places
Do you struggle with:
- Frustrated donors and members because it takes too long to respond to their inquiries?
- Poor cash flow due to slow deposits?
- Sharing information with co-workers, members or donors
- Easily storing your important information takes up too much space and you are worried that it may be lost or destroyed?
Valued Clients
Scanning, Lockbox and Mailing Outsource Services
Lockbox / Check Depositing
Perform Image Cash Letter (ICL) or Remote Deposit Capture (RDC) of your incoming payments or donations directly to your bank. Capture check and reply remittance information.
- Provide PO or Caller Box
- Reply and remittance capture
- Experts at Exception handling
Printing & Mailing Services
Printing and mailing of your business documents, statements, notifications, etc.
CASS certified presort mailings of custom black and white or colored laser printed letters inserted into windowed standard or oversized envelopes.
Inbound Mail Processing
Each business day, we collect, prepare, digitize and deliver your inbound mail as a PDF file that you can take action and share.
- Donor correspondence
- Membership applications
- Enrollment forms
From start to finish ILM has been impressive. Your staff is knowledgeable, friendly, accessible, attentive and professional. Your customer service is superb and the quality of work is excellent. We cannot thank you enough.
Awesome organization that was able to meet our needs and exceed our expectations.
We turned over a huge data entry/organization project to ILM not knowing quite what to expect. ILM did not disappoint. The project was completed in a timely fashion and we could not have worked with a more courteous and capable staff. We highly recommend ILM for any of your data conversion and organization projects!
(We’ve) worked with ILM for several years when needing projects keyed. From start to finish, ILM has been very impressive with the way they turn jobs around.
From the first phone call to the final conversation, the customer service was excellent! These professionals are friendly, knowledgeable, and timely. The camaraderie amongst the employees is commendable, and the positivity comes through in their work. We were really impressed with the entire experience, especially due to working with sensitive material. Well done, ILM!
Great customer service! Our experience with ILM has been wonderful! Anything we ever needed has been handled to our satisfaction.
Their accuracy, timeliness, and price cannot be beat. If there is a concern, ILM addresses it immediately and is very easy to work with.
Excellent service from a valued partner. ILM does “their thing” methodically, professionally, and behind the scenes so we can do “our thing.” One of my favorite vendors, you all are great!
ILM is a great organization. After the first phone call, they are off and running. The timeliness and quality of the product is exceptional. I have them on speed dial.
How it Works
Collection
ILM receives your mail, faxes or emails and converts them into a consistent PDF format.
Digitization & Deposits
Documents such as remittances, reply devices and checks are scanned. Exception processing and data extraction of important metadata fields. Funds are deposited directly into your bank with complete reconciliation.
Deliver Usable Data
After quality control, digital files can be delivered for upload to your member or donor system by encrypted SFTP or our cloud based document management system.
Our Process
We simplify the process of digitizing your documents and depositing your funds by streamlining our approach. In as little as a few weeks, we will understand your project, begin collecting and processing your documents. All of this set up in a customized process for your project to manage exception processing while ensuring the highest quality. Freeing you up to focus on your mission, members and donors.