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Navy Mutual Aid Association

Navy Mutual Aid Association (NMAA) was Founded in 1879 to provide life insurance and annuities to those members and families in the sea services.  Serving more than 140,000 members and their families, the ability to effectively communicate with their members was being hampered by an inefficient mailroom.  Inbound mail was being processed inconsistently causing delays

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Conway & Robison

  ILM has expertly managed our invoice distribution since 2015 as part of their mailroom outsourcing services. The ILM Team is responsive and easy to work with and saves us 10+ hours per month. This has freed us from all the hassle. It’s a service I can’t do without –  John Conway

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Transportation Security Administration

Department of Homeland Security

The Department of Homeland Security, Transportation Security Administration is responsible for screening airline employees and passengers at more than 500 airports.  Each week more than 8 million passengers pass through TSA check points.  Adjudicating and communicating with airport and airline staff and passengers opting for PreCheck is a hefty requirement of the TSA.  Starting in

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Capital One

Capital One

Capital One, a leading financial organization, was having in issue processing incoming invoices.  Invoices were being paid twice and fixing the errors was tedious, time consuming and costly.  The goal was to not only eliminate this  issue but also reduce the costs of handling over 20,000 invoices per month. A potent automated Accounts Payable system

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Mailroom outsourcing benefits

Is Digital Mailroom Outsource Services Worth the Cost?

Understanding when digital mailroom outsourcing is worth the cost. The effects of COVID still linger and have fundamentally changed the way organizations operate.  The digital scanning of incoming mail has gone from smart for forward-thinking companies to an indispensable part of today’s remote / hybrid workplace. While the digitization of your incoming mail and how

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