Digital Mailroom Outsourcing: Streamline your mail
Digital mailroom outsourcing will transform inbound paper mail into usable electronic data. Resulting in accelerating the delivery of critical documents to the right people. Reduce check deposit times providing increased customer service and cashflow.
Eliminate staffing headaches, missed deadlines and the hassle of paper when outsourcing your mailroom intake and scanning.
Outbound printing and mailing couldn’t be easier, freeing valuable staff to handle more pressing issues.
What is Digital Mailroom Outsourcing?
ILM Corp, a professional digital mailroom outsourcing company, uses the latest AI and OCR data capture and workflow automation solutions to streamline the collection and digitization of incoming paper mail. Effortlessly complimenting its other services of printing and mailing and electronic check depositing.
How Digital Mailroom Outsourcing Works
Mail Collection
Say goodbye to P.O. boxes and hello to a real business address where all your important mail is collected—from government entities and financial institutions to other critical organizations.
Prefer to keep your current address? Absolutely. We offer flexible options to meet your needs.
Mail Scanning
Our high-speed scanners do more than just capture mail—they digitize everything: envelopes, documents and checks in one seamless pass. No matter the document type or size, we ensure nothing is overlooked.
Categorizing & Sorting
Forget the hassle of copy and pasting files from one folder to the next. We organize your mail by roles, departments, or document types—whether it’s invoices, payment coupons, contracts, or more—ensuring everything ends up exactly where it needs to go.
Data Extraction
We capture key details by default, such as the date received, sender, and recipient name. Need deeper insights? We can extract additional fields like account numbers, dates of birth, amounts, and more, tailoring the process to your business requirements.
Automated Delivery & Access
With ILM, your mail doesn’t just sit in a folder—it moves. Use ILMdoc, our cloud based document management system with automated workflows, or we can integrate seamlessly with your Enterprise Resource Planning (ERP) or Customer Management System (CRM). Digitized mail being delivered according to your business rules.
Keep Your Address
For many reasons, you may have a need to keep your current address.
- For clients within the Washington, DC Metro or Richmond, VA regions, our driver can pickup mail from your current location.
- USPS Premium Forward Service – Commercial (PFS-C), allows clients to keep their existing mailing address and have mail routed directly to ILM for processing. We will guide you through the entire process to get up and running with this USPS service.
eBook Expert Guide
Is Digital Mailroom Outsourcing a Smart Move?
An insider's guide to Digital Mailroom Outsourcing
- Eliminate Missed Deadlines due to late mail
- How you save 20% or more
- Hybrid, remote staff - can mailroom outsourcing fix this?
- Do hiring and staff hassles really go away?
- Faster, more accurate with better security a myth?
Digital Mailroom Outsourcing Services
Faster response to your incoming documents
Quicker deposit times for your incoming payments
Eliminate staffing issues
Powerful Features
Dedicated Project Manager
Work with an experienced Project Manager, knowledgeable about all aspects of your project to handle all the fine details.
Actual Business Street Address or Keep Your Own
A real business address able to receive government and bank mail and FedEx or UPS.
Keeping your current address is absolutely an option.
Full control and access of your mail with:
- Advanced Notifications
- Automated Custom Routing
- Powerful fielded or full text search
- Flexible Sharing Capabilities
- Escalation Warnings
All Mail is Scanned
All mail is automatically scanned to a Searchable PDF then uploaded to your portal.
Mail Forwarding
Original mail is easily forwarded.
Electronic Check Depositing*
Electronic check depositing directly to your bank with Remote Check Deposit or Image Cash Letter and capturing all check details
Do you struggle with:
- Missed deadlines because you got the information too late?
- Getting important mail to your hybrid and remote teams?
- Properly staffing and managing an inhouse mailroom?
- Poor quality images and inconsistent delivery?
- Slow, misplaced and lost mail?
- Managing the peaks and valleys of volume?
- Having an accountable and responsible team?
Valued Clients
Digital Mailroom Outsource Services
Inbound Mail Processing
Each business day, we collect, prepare, digitize and deliver your inbound mail as a PDF file that you can take action and share.
- SOC 2 Type 2 Certified
- HIPAA compliant
- Automated workflows
- Stringent auditing requirements
- Records retention
Lockbox / Check Depositing
Perform Image Cash Letter (ICL) or Remote Deposit Capture (RDC) of your incoming payments or donations directly to your bank. Capture check and reply remittance information.
- Provide PO or Caller Box
- Experts at Exception handling
Printing & Mailing Services
Printing and mailing of your business documents, statements, invoices, notifications, etc. CASS certified presort mailings of custom black & white or colored laser printed letters inserted into windowed standard or oversized envelopes.
From start to finish ILM has been impressive. Your staff is knowledgeable, friendly, accessible, attentive and professional. Your customer service is superb and the quality of work is excellent. We cannot thank you enough.
Awesome organization that was able to meet our needs and exceed our expectations.
We turned over a huge data entry/organization project to ILM not knowing quite what to expect. ILM did not disappoint. The project was completed in a timely fashion and we could not have worked with a more courteous and capable staff. We highly recommend ILM for any of your data conversion and organization projects!
(We’ve) worked with ILM for several years when needing projects keyed. From start to finish, ILM has been very impressive with the way they turn jobs around.
From the first phone call to the final conversation, the customer service was excellent! These professionals are friendly, knowledgeable, and timely. The camaraderie amongst the employees is commendable, and the positivity comes through in their work. We were really impressed with the entire experience, especially due to working with sensitive material. Well done, ILM!
Great customer service! Our experience with ILM has been wonderful! Anything we ever needed has been handled to our satisfaction.
Their accuracy, timeliness, and price cannot be beat. If there is a concern, ILM addresses it immediately and is very easy to work with.
Excellent service from a valued partner. ILM does “their thing” methodically, professionally, and behind the scenes so we can do “our thing.” One of my favorite vendors, you all are great!
ILM is a great organization. After the first phone call, they are off and running. The timeliness and quality of the product is exceptional. I have them on speed dial.
Our Process
When choosing a service partner for mailroom services, ILM makes it easy to understand the benefits of mailroom outsourcing. We handle all of the nitty gritty of addresses, PO Boxes, preparing, sorting, digitizing your incoming mail or faxes. Outbound printing and mailing documents such as invoices, notices and statements is also simple and straightforward.