Digital Mailroom Outsourcing: Streamline your mail
Digital mailroom outsourcing will transform inbound paper mail into usable electronic data. Resulting in accelerating the delivery of critical documents to the right people. Reduce check deposit times providing increased customer service and cashflow.
Eliminate staffing headaches, missed deadlines and the hassle of paper when outsourcing your mailroom intake and scanning.
Outbound printing and mailing couldn’t be easier, freeing valuable staff to handle more pressing issues.
What is Mailroom Outsourcing?
Organizations struggle with receiving physical mail and quickly distributing it to the right person. This information is best handled digitally. Mailroom outsourcing makes sense when a company is dealing with:
- A remote or hybrid staff
- Struggle to reliably and consistently collect and distribute mail
- Hassle to properly staff and manage their internal mail room
- Missing crucial deadlines
- Keeping up with technology and security
- Wanting to consolidate their printing and mailing with inbound mail scanning
Outsourcing all or parts of incoming mail scanning and outbound printing and mailing to a professional partner, the headaches of staffing, security, and advanced technology melt away. ILM custom designs a solution that fits your exacting requirements of receiving, scanning, and securely distributing your digital mail.
eBook Expert Guide
Is Digital Mailroom Outsourcing a Smart Move?
An insider's guide to Digital Mailroom Outsourcing
- How you save 20% or more
- Hybrid, remote staff - can mailroom outsourcing fix this?
- Do hiring and staff hassles really go away?
- Faster, more accurate with better security a myth?
Digital Mailroom Outsourcing Services
Faster response to your incoming documents
Quicker deposit times for your incoming payments
Eliminate staffing issues
Powerful Features
Dedicated Project Manager
Work with an experienced Project Manager, knowledgeable about all aspects of your project to handle all the fine details.
Actual Business Street Address or Keep Your Own
A real business address able to receive government and bank mail and FedEx or UPS.
Keeping your current address is absolutely an option.
Full control and access of your mail with:
- Advanced Notifications
- Automated Custom Routing
- Powerful fielded or full text search
- Flexible Sharing Capabilities
- Escalation Warnings
All Mail is Scanned
All mail is automatically scanned to a Searchable PDF then uploaded to your portal.
Mail Forwarding
Original mail is easily forwarded.
Electronic Check Depositing*
Electronic check depositing directly to your bank with Remote Check Deposit or Image Cash Letter and capturing all check details
Do you struggle with:
- A remote or hybrid office and managing paper intensive tasks?
- Ability to consistently staff the positions to handle non-core positions dealing with digitizing and distributing mail or depositing checks?
- Quickly digitizing your mail in a consistent and reliable fashion so you can securely share with your staff?
- Printing and mailing documents?
- Being overwhelmed with the peaks and valleys and volume and straining to keep pace?
Valued Clients
Digital Mailroom Outsource Services
Inbound Mail Processing
Each business day, we collect, prepare, digitize and deliver your inbound mail as a PDF file that you can take action and share.
- SOC 2 Type 2 Certified
- HIPAA compliant
- Automated workflows
- Stringent auditing requirements
- Records retention
Lockbox / Check Depositing
Perform Image Cash Letter (ICL) or Remote Deposit Capture (RDC) of your incoming payments or donations directly to your bank. Capture check and reply remittance information.
- Provide PO or Caller Box
- Experts at Exception handling
Printing & Mailing Services
Printing and mailing of your business documents, statements, invoices, notifications, etc. CASS certified presort mailings of custom black & white or colored laser printed letters inserted into windowed standard or oversized envelopes.
We get it – Trust and Experience Matters
From start to finish ILM has been impressive. Your staff is knowledgeable, friendly, accessible, attentive and professional. Your customer service is superb and the quality of work is excellent. We cannot thank you enough.
Awesome organization that was able to meet our needs and exceed our expectations.
We turned over a huge data entry/organization project to ILM not knowing quite what to expect. ILM did not disappoint. The project was completed in a timely fashion and we could not have worked with a more courteous and capable staff. We highly recommend ILM for any of your data conversion and organization projects!
(We’ve) worked with ILM for several years when needing projects keyed. From start to finish, ILM has been very impressive with the way they turn jobs around.
From the first phone call to the final conversation, the customer service was excellent! These professionals are friendly, knowledgeable, and timely. The camaraderie amongst the employees is commendable, and the positivity comes through in their work. We were really impressed with the entire experience, especially due to working with sensitive material. Well done, ILM!
Great customer service! Our experience with ILM has been wonderful! Anything we ever needed has been handled to our satisfaction.
Their accuracy, timeliness, and price cannot be beat. If there is a concern, ILM addresses it immediately and is very easy to work with.
Excellent service from a valued partner. ILM does “their thing” methodically, professionally, and behind the scenes so we can do “our thing.” One of my favorite vendors, you all are great!
ILM is a great organization. After the first phone call, they are off and running. The timeliness and quality of the product is exceptional. I have them on speed dial.
Our Process
When choosing a service partner for mailroom services, ILM makes it easy to understand the benefits of mailroom outsourcing. We handle all of the nitty gritty of addresses, PO Boxes, preparing, sorting, digitizing your incoming mail or faxes. Outbound printing and mailing documents such as invoices, notices and statements is also simple and straightforward.
Additional Resources
How To Automate The Mailroom
Mailroom Outsourcing in a Hybrid Work Environment
