Outsource tedious tasks to maximize your operations
Someone sells it. Someone does the accounting, legal and HR. But it’s up to you to make, service and deliver it. Outsourcing labor intensive tasks can increase your productivity and quality while driving down costs. Leaving the staffing hassles up to us.
Fixed pricing with faster turnaround and better accuracy
Fully trained, experienced & reliable staff ready to handle peaks and valleys in volume
Higher security and redundancy from what is achieved internally
Do you struggle with:
- Headaches of recruiting, hiring, training and retraining great staff?
- Managing the ever changing swings in volumes?
- Bottlenecks in your production or service delivery?
- Increasing costs while productivity seems to slow?
- Not using the latest and most productive technology?
Do you struggle with:
- Poor cash flow due to slow deposits and not able to capture all the check or remittance information?
- Printing and mailing invoices, bills, statements or notices?
- Missed discounts or being charged late fees due to slow AP processing?
- Paying the volume of vendors with all the methods available such as e-checks, ACH, venmo and direct deposits?
Scanning, Lockbox and Mailing Outsource Services
Mailroom Outsourcing
Each business day, we collect, digitize and automatically route your mail to the right person or department that you can take action and share. Printing and mailing of your business documents, statements, notifications,
- Lockbox for electronic check depositing
- SOC2, HIPAA, PCI compliant
- Automated workflows
- CASS certified presort
Scanning & Document Data Extraction
Scanning of active or legacy paper documents, microfilm, and large drawings so you can have instant access. Free from the fear of loss or destruction in a more secure format that can be securely shared.
Capture of critical data fields from a variety of forms, claims, applications or unstructured documents.
Cloud Electronic Content Management
Secure SaaS to confidentially store, search and manage your documents that can be shared and accessible anytime from anywhere.
- Search Indexed or Metadata Fields
- Full audit logs
- Records retention management
- User access and management controls
Automated Workflows
Digitized documents are automatically routed to the right person, role or department. No more misplaced or forgotten documents. Highly customizable workflow design and escalation capabilities to supercharge your document workflow. All for your desk.
From start to finish ILM has been impressive. Your staff is knowledgeable, friendly, accessible, attentive and professional. Your customer service is superb and the quality of work is excellent. We cannot thank you enough.
Awesome organization that was able to meet our needs and exceed our expectations.
We turned over a huge data entry/organization project to ILM not knowing quite what to expect. ILM did not disappoint. The project was completed in a timely fashion and we could not have worked with a more courteous and capable staff. We highly recommend ILM for any of your data conversion and organization projects!
(We’ve) worked with ILM for several years when needing projects keyed. From start to finish, ILM has been very impressive with the way they turn jobs around.
From the first phone call to the final conversation, the customer service was excellent! These professionals are friendly, knowledgeable, and timely. The camaraderie amongst the employees is commendable, and the positivity comes through in their work. We were really impressed with the entire experience, especially due to working with sensitive material. Well done, ILM!
Great customer service! Our experience with ILM has been wonderful! Anything we ever needed has been handled to our satisfaction.
Their accuracy, timeliness, and price cannot be beat. If there is a concern, ILM addresses it immediately and is very easy to work with.
Excellent service from a valued partner. ILM does “their thing” methodically, professionally, and behind the scenes so we can do “our thing.” One of my favorite vendors, you all are great!
ILM is a great organization. After the first phone call, they are off and running. The timeliness and quality of the product is exceptional. I have them on speed dial.
How it Works
Discovery Call
Before we can prescribe a solution, we have to fully understand all of your unique issues and what your vision of success is. From there we can craft a custom tailored proposal.
Onboarding and Implementation
A dedicated team will work with you in a structured manner to implement all of the systems and processes for your project. Testing and validation are paramount to ensure everything is working before going live.
Care and Feeding
You will work with a dedicated Project Manager and her team to ensure that you are constantly up to date on the performance of your project.
Our Process
We simplify the process by becoming an extension of your team. In as little as a few weeks, we will understand your project, begin collecting and processing your documents. All of this set up in a customized process for your project to meet your unique requirements while ensuring the highest quality.